Q. The chatroom applet won't load... there's just a red [x] in the
corner where it should be. What do I do?
A. These chatrooms require that you have Java installed on your
computer. Get Java Here.
Q. Help! I can't connect to the chatroom. I get on for a few
seconds, and then my connection is closed. Why?
A. Email us with the exact
nickname that you used to try logging into the chat server. We can look
up the login attempt and determine what's going on.
What ports do I have to have secure on my computer to enable me to
connect to your chatroom server?
A. The following ports must be secure (not open or in use) on your computer
so you can connect to the chatroom server:
80
81
8080
3128
1080
8081
23
You can determine what ports are in use at anytime on your computer by doing the following:
If any of the ports are open/in use, you need to determine which program is
using them and either configure it to not use that port, or reboot your system
and not run that program while you want to connect to the chat server.
For example, if you are running a webserver on your computer, you can reconfigure
the webserver port to be different than port 80, etc. Additionally, programs like
Skype use port 80, or sending files via Yahoo Messenger. So you want to make sure
you're not running them to connect to chat. Do the netstat/a command before
trying to access the chatroom to make sure you don't get banned again.
Q. What do I do if I've been banned from accessing chat because I had one of the
above ports insecure?
A. Email us with the exact nickname you
tried logging in with. Include your real IP address if possible. We'll remove
the server ban so you can secure your ports and try connecting again.
Q. How do I chat with the people on cam in CameraWare that I see?
A. It's up to each broadcaster whether or not they want to tell you where
exactly they are chatting. They will usually tell you what chatroom/community
they are in by typing the URL or the name of the CameraWare Community
into the blue viewer text to the left of their image.
If the URL is correctly typed in, you can click directly on it and a new
browser window will open to that URL.
Not everyone on cam chats in a chatroom. Sometimes they just put little text messages in
the blue viewer text area. Sometimes nothing at all. It's up to the
broadcasters what they want to do! So if you can't figure out how to chat
with a specific broadcaster, you can go on cam and invite them to chat (perhaps
they will see your cam and viewer text!) or find a different broadcaster
to chat with.
A short list of CameraWare
Community sites can be found here, with most of the
popular ones listed.
Q. How do I get my own free chatroom on your server?
A. We are happy to provide free chatrooms to people who
create their
own CameraWare Community. You just need to have the CameraWare
free viewer on the same webpage that you're going to put the chatroom on.
Then email us with the following
information:
- Subject: Free CameraWare Chatroom
- Exact URL of your CameraWare Community
- Name you want for your chatroom
We'll create your chatroom, and email you within 48 hours with
the HTML code for it.
