Q. What do I need in order to start broadcasting live video on CameraWare?
A. You must have a webcam, pc camera or camcorder with a video capture card.
You can then download the CameraWare Video Sender
and begin broadcasting your live video! See our tutorial on
the CameraWare Video Sender.
Q. Is there a limit to the number of webcams that can broadcast on
CameraWare at the same time?
A. No limits.
Q. How fast is the video sending rate on CameraWare?
A. The free viewer displays your live video images about once every 10 seconds.
The CameraWare Standalone Viewer
program displays the top 20 broadcaster images
about every 2-3 seconds. The rest of the broadcasters receive an approximate 5-7
second refresh rate.
Q. Can I advertise my website and/or products on CameraWare?
A. Yes you can! See our CameraWare Video Sender Tutorial
and our Slideshow Tutorial for more details on how
it works. A CameraWare License is required
to use the slideshow feature.
Q. What kinds of images does the Slideshow feature support?
A. JPG/JPEG images.
Q. What is the difference between Login Name and Broadcast Name when
I login to the Video Sender?
A. The Login Name is your name, the owner of the broadcasting account.
The Broadcast Name is the name that you want displayed in the Channel Menu
for your viewers/fans to see during your broadcast.
Q. When I try to broadcast video, my name does not show up on the
broadcaster list. I can see my preview image. I can broadcast on
other webcam sites. What should I do?
A. Some possible solutions are:
- When you login to CameraWare, make sure you do NOT choose
the Private category or Closed Community.
If you do, your broadcast camera name will not show up on the list.
- If you are running a firewall program such as Norton, Black Ice,
or Zone Alarm, you must either lower the security settings, or you can
configure the firewall to allow cwvs.exe as a trusted server or application.
- Try a different ISP (Internet Service Provider) to see if the problem
is with the one you are currently using. Some ISPs
do not support the large UDP packets that CameraWare uses to
receive images.
- If that all fails, you might need to replace your modem.
Q.My firewall software is showing that IP 66.28.246.2 is
accessing my port 31001 about 16 times an hour. Why?
A. CameraWare sends frame-delay and stats information to
all broadcasters. IP 66.28.246.2 is the ONLY IP address
we send the data from. So it's cool... not an intrusion!
Q. I have plugged my webcam into my 4 port USB hub,
but I get no image. Why?
A. All webcams need to be plugged into a powered USB hub.
If your USB hub is unpowered, you will not be able to run your
webcam through it. You can also plug your webcam directly into
a USB port on your computer. That'll work just dandy.
Q. I have put a secret code on my live video broadcast.
Why does it show that I have viewers in the status area
above my preview image?
A. Even though you have a secret code on your video,
when somebody clicks on your broadcast name from the Channel
Menu in the viewers, it will still show that your broadcast
name has been clicked on. However, unless they know the
secret code you assigned, they will not be able to
view your broadcast.
Q. I pasted the HTML code for a Closed Community Applet into my webpage.
When I login to the CameraWare Video Sender and place a checkmark in the
Closed Community checkbox, I am asked for a License Key. Why?
A. Logging into a Closed Community is a
CameraWare License feature. You've
got to buy a license in order to use the Closed Community selection in
the Video Sender. It's free to broadcast
live video on CameraWare.
Q. Do I have to be on the CameraWare website in order to broadcast my video?
A. No. You are not required to have any browser window or chatroom open
in order to broadcast your video. All you need to do is run the
CameraWare Video Sender from the shortcut on
your desktop and log in!
Q. How soon can I broadcast live after I download the Video Sender?
A. As soon as you are done installing the Video Sender, you can login and
broadcast live... provided of course your webcam or pc camera is installed
and ready (powered on) too!
Q. What should the size of my video be?
A. 320x240
Q. Why don't I see my preview image in the Video Sender? It's just black.
A. Make sure that you have the correct video driver device chosen:
- In the toolbar above your preview image window, click on
Video > Choose Video Device.
- Select the correct video device driver you wish to use.
If your video device driver is not listed, you should uninstall and
reinstall it, with any new updates available from the manufacturer's website.
This usually solves that issue. Additionally, make sure your video device driver
actually supports live video conferencing. Some capture cards only
support movie/video editing and not live video.
Q. How do I know if my video is being broadcast?
A. Above your preview video in the Video Sender is a Status Area which
will say "Your broadcast can now be seen over the Internet"
if your images are successfully being transmitted.
After a few minutes you will receive some statistics in your Status Area.
These super cool statistics show the number of live viewers you
have, the total number of viewers you have had in the last hour,
the top live broadcast and the top hourly broadcast. These stats are
updated every 5 minutes.
Q. How do others see my broadcast?
A. They have to be on a website with a free CameraWare viewer like those
listed on our CameraWare
Communities list, or using the
CameraWare Standalone Viewer. Then they just pull up the Channel Menu,
look for your broadcast name, click on it, and wallah!! There you are :-)
Q. Why would I ever choose PRIVATE for my CameraWare category?
A. If you want to show just YOUR camera and/or friends' cameras
from your Web site, and you do not want the rest of the world
to see your images, you would then choose the Private category. A
CameraWare License is
required to use the Private category option in the Video Sender.
Q. I have a CameraWare License and wish to broadcast using the Private
category. How do I configure the free viewer to show my image only?
A. Follow the instructions on our Webmasters Page
specifically for the Private viewer and login instructions. This specially
configured viewer has to be embedded on a webpage where your viewers can
access it.
Q. Is there any way I can use the CameraWare Standalone Viewer program
to display my Private or Closed Community broadcast?
A. Not at this time, sorry. Only public and secret coded broadcasts are
seen in the Channel Menu of the CameraWare Standalone Viewer.
Q. What is the SECRET CODE under Options above my preview video in
the Video Sender?
A. If you have purchased a Cameraware License
you can put a secret code on your broadcast. Then, only those who
know your secret code will be able to view it! It's up to you to give
the code out to whoever you want to see your broadcast.
Q. How do I use the Secret Code feature?
A. In the Video Sender toolbar, click on Options > Enter/Remove Secret Code.
Then type in a code. We strongly recommend that you use a secret code
consisting of at least 15 characters. For example:
the rain in spain
To make your video public again, go back to Options > Enter/Remove Secret Code.
Then remove the secret code.
Remember, no one will be
able to see your broadcast images until you remove the secret code.
